Frequently Asked Questions (FAQ)

Yes, a museum pass in Turkey is worth it if you plan to visit multiple historical sites. It provides fast-track entry and saves money on individual ticket prices for major attractions like Hagia Sophia, Topkapi Palace, and Basilica Cistern. Depending on the pass type, it can also include additional benefits such as guided tours or discounts on other experiences.
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The answer may vary depending on the type of pass you purchase. In general, the Istanbul Museum Pass provides access to major attractions such as Basilica Cistern, Hagia Sophia, Topkapi Palace, Dolmabahçe Palace, and the Bosphorus Cruise. However, for a complete and up-to-date list of included sites, please check the "See the list of activities" section on your Istanbul Museum Pass card.

With the Istanbul Museum Pass, you can visit Hagia Sophia for free. However, it is recommended to check the details of your pass type before planning your visit, as access may vary depending on the pass you purchase.

Yes, Galata Tower is free for those who purchase the MuseumPass Istanbul E-Card. By getting the Istanbul E-Card, you can plan your visit at no additional cost. Be sure to check the details of your pass to confirm included attractions.
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Yes, with the Istanbul Tourist Pass, MegaPass, or Istanbul E-Pass, you can visit Dolmabahçe Palace & Harem for free. These passes also grant access to iconic landmarks like Topkapi Palace and Basilica Cistern. Get your pass now to explore Istanbul’s most famous attractions with a single card!
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No, Hagia Sophia is not free to enter for tourists. Since its conversion into a mosque, entrance is free for worshippers during prayer times, but visitors need to purchase a ticket to explore the historical areas. If you have a tourist pass like the Istanbul Museum Pass, Istanbul Tourist Pass, or Istanbul E-Pass, check if it includes access to Hagia Sophia.
>> Check Information about Hagia Sophia Here!

Yes, you must follow a dress code when visiting the Blue Mosque. Visitors are requested to dress modestly, covering their shoulders and knees.

The Blue Mosque is not completely closed on any day, but it is partially closed to visitors during prayer times, especially during Friday noon prayers. Tourists are advised to visit outside of prayer hours to fully explore the mosque. It is always best to check the latest visiting hours before planning your trip.

With the Istanbul Tourist Pass®, you can explore 100+ top attractions across Istanbul while saving both time and money. Enjoy fast-track entry to museums and activities without waiting in long lines or paying separate entrance fees. The pass is available for 1, 2, 3, 4, 5, 7, or 10 days, giving you flexibility based on your travel plans. Iconic sites and experiences like Topkapi Palace, Basilica Cistern, Dolmabahçe Palace, a Sapanca Lake day tour, a Bosphorus dinner cruise, and Istanbul Airport Shuttle are all included. For the latest list of attractions and details, visit the official website.

The answer may vary depending on the type of pass you purchase. In general, the Istanbul Museum Pass provides access to major attractions such as Basilica Cistern, Hagia Sophia, Topkapi Palace, Dolmabahçe Palace, and the Bosphorus Cruise. However, for a complete and up-to-date list of included sites, please check the "See the list of activities" section on your Istanbul Museum Pass card.
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Your online purchases via https://istanbul-museum-pass.com/ are always safe. Our system does not store your credit card information after the transaction. In compliance with confidentiality regulations, all personal data remains secure and inaccessible to third parties.

Among our All-Inclusive Passes covering 100+ attractions, the 7-day and 10-day Tourist Passes offer the best value—especially if you're staying in Istanbul for an extended period. To maximize savings, choose a pass that matches the length of your stay. For example, opt for a 3-day pass if staying for three days, a 5-day pass for five days, and a 7-day pass for a week-long visit. Check the pricing page for detailed rates. No matter which pass you choose, you’ll always save money on top attractions and experiences!

After your purchase you will receive your confirmation with the tickets, tours & activities you have choosen.
These tickets are valid during the days of your visit. No other reservation is needed you can go with these tickets during the regular openining times directly to the attraction. Only exception is the Dinner Cruise, where we will ask for a preferred date so we make the reservation on the boat for you.

No! After your confirmation, you receive your tickets via email.

Yes, you do skip the ticket lines and save at least 2 -3 hours. But you can not skip the security check. Specially at Hagia Sophia & Blue Mosque the security line can take in high season up to one hour.

Our friendly customer service is available to support you.

There is no limit to how many attractions you can visit in a day.

Tickets are valid for one-time admission only.

Yes, tourists can easily buy an Istanbulkart, which is the official public transportation card of Istanbul.

Yes, one Istanbulkart can be used for multiple passengers, but each person must tap the card separately when entering public transport. However, discounted transfers (transfer indirimleri) apply only to the first person using the card.

For example, if two people use the same card:

• The first tap costs the standard fare (e.g., metro or tram fare).
• The second tap will be charged at the full price again (instead of benefiting from the transfer discount).

For frequent travelers, it might be more cost-effective to have individual cards.

The main way to pay for public transport in Istanbul is using an Istanbulkart. This card can be used on:

• Metro
• Tram
• Buses
• Ferries
• Metrobus

To pay, simply tap your Istanbulkart on the yellow card readers at station turnstiles or inside buses. Cash payments are NOT accepted on most public transport, so it’s essential to have an Istanbulkart.

Alternatively, Istanbul recently introduced a contactless credit card payment system on some routes, allowing tourists to pay directly with Visa, Mastercard, or mobile payment methods. However, this option is not yet available everywhere, so having an Istanbulkart is the most reliable choice.

İstanbulkart: The transportation card is called Istanbulkart and you can transfer between different routes of transport such as from the Marmaray to the metro, or from trams and between other modes of transportation provided by the İstanbul municipality all in one Istanbulkart.